Terms & Conditions

Welcome to Romford Tailoring. By using our website romfordtailoring.com and booking an appointment with us, you agree to the following terms and conditions. Please read them carefully before making a booking.

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At Romford Tailoring, we provide bespoke tailoring, alterations, and fitting services at our store in Romford. Online bookings are offered for your convenience to reserve an appointment time — no payments are taken online. We may contact you by phone or email to confirm your booking or discuss your requirements in more detail. All services are carried out in-store, and prices will be clearly explained before any work begins.

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If you need to change or cancel your appointment, please let us know as soon as possible by contacting us at romfordtailoring@gmail.com or calling 07505920678. We reserve the right to cancel or reschedule appointments due to unforeseen circumstances, such as staff availability or store closures. In such cases, we will make every effort to notify you promptly and rearrange your booking.

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All garments left with us are handled with care and professionalism. However, we cannot accept liability for damage caused by inherent defects in materials, pre-existing conditions, or incorrect information provided by the customer. Please check your garments upon collection, as we may not be able to make adjustments or refunds once the item has left the premises.

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We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will take effect immediately upon being posted on our website. By continuing to use our services, you accept any updated terms. If you have any questions about these Terms and Conditions, please contact us at romfordtailoring@gmail.com.